Use of the platform
These terms govern access to the Crooter platform, websites and related services (collectively, the “Service”). By creating an account or using the Service you agree to these terms on behalf of yourself and, where applicable, the organisation you represent.
Accounts
Accounts are issued by invitation from an authorised administrator of a Customer workspace. You are responsible for keeping your credentials secure and for all activity that takes place under your account. You must notify us promptly of any unauthorised access.
Subscriptions & billing
Some Crooter features are or will be available under paid subscription plans. Pricing, billing cycles and renewal terms will be set out in the applicable order form or sign-up flow. Unless otherwise agreed, fees are non-refundable and subscriptions renew automatically until cancelled.
Acceptable use
You agree not to:
- Use the Service in breach of applicable law, including data protection law.
- Upload content you do not have the right to share.
- Attempt to reverse engineer, probe or disrupt the Service.
- Use the Service to send spam, malware or harassing communications.
- Resell or sublicense access without our written agreement.
Ownership of your data
You retain ownership of all data you upload to the Service (“Customer Data”). You grant Crooter a limited licence to host, process and display Customer Data solely to provide and improve the Service for you.
Intellectual property
The Service, including its software, design, documentation and brand assets, is owned by Crooter and protected by intellectual property laws. No rights are granted other than the limited right to use the Service in accordance with these terms.
Third-party integrations
The Service offers optional integrations with third-party providers such as Google, Microsoft, Meta and others. Your use of those integrations is also subject to the third party’s terms and privacy notices. Crooter is not responsible for the availability or content of third-party services.
Limitations
The Service is provided “as is” and “as available”. To the maximum extent permitted by law, Crooter disclaims all implied warranties and will not be liable for indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or goodwill.
Termination
Either party may terminate the Service in accordance with the applicable order form or, where none is in place, on reasonable notice. Crooter may suspend or terminate access immediately in response to a material breach of these terms or to protect the security of the Service.
Privacy
Personal data is handled in accordance with our Privacy Policy, which forms part of these terms.
Liability
Subject to applicable law and any separately negotiated order form, our aggregate liability arising out of or relating to the Service in any twelve-month period will not exceed the fees paid by you to Crooter for the Service in that period.
Applicable law
These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute, save that either party may seek injunctive relief in any competent court.
Contact
Questions about these terms can be sent to legal@crooter.co.uk.
